Aftermarket

Get free advice from our experts!

Discover our wide range of products and services within cleantech. Our experts are happy to help you find the best solutions for your business. Let’s get in touch!

After-market support

Get free advice from our experts!

Discover our wide range of products and services within cleantech. Our experts are happy to help you find the best solutions for your business. Let’s get in touch!

Safety even after completed installation

Time-saving warranty management

Strong expertise in troubleshooting and consulting

Minimize downtime with our troubleshooting service

KP Energy is here to help you when your installation is not working properly. With our troubleshooting and support service, we find out why the solar facility is not working or help you with the replacement of products covered by the warranty. We are available to provide you with remote technical support and troubleshooting assistance. Before contacting us, we recommend that you take a look at the manual or other technical documents to see if you can solve the problem yourself. If you want our assistance, access to the monitoring portal of the specified inverter supplier is required.

We help you quickly and efficiently with troubleshooting

For urgent matters, we recommend you to directly contact our relevant suppliers (Swedish-speaking) who can help you with more complex problems related to a specific product.

As a reseller, you can find the information regarding telephone numbers and contacts to our suppliers on our E-commerce. There is also other information from our suppliers regarding guarantees and complaints as FAQ for our most common aftermarket issues.

We help you quickly and efficiently with troubleshooting

For urgent matters, we recommend you to directly contact our relevant suppliers (Swedish-speaking) who can help you with more complex problems related to a specific product.

As a reseller, you can find the information regarding telephone numbers and contacts to our suppliers on our E-commerce. There is also other information from our suppliers regarding guarantees and complaints as FAQ for our most common aftermarket issues.

Fast and seamless delivery of new product

KP Energy understands the importance of smooth warranty management, and we are here to ensure that you as a customer get the service you deserve. With our expertise, we take care of the entire process, from contacting the supplier to administering the exchange and ensuring that you quickly get a new product delivered. Our goal is to minimize downtime for your solar facility and offer a seamless and worry-free experience when it comes to warranty claims.

Available guarantees on our E-commerce

We aim to give our customers peace of mind by providing a wide range of guarantees. You can easily buy our warranties and products through our E-commerce after you have registered as a customer with us.

We offer free warranty management assistance

We offer simple and effective after-sales support for all products under warranty. In our customer portal, you can easily report faulty products and get help from our experienced service engineers.

We take care of all the administration of warranty claims against suppliers, saving you time and hassle. All at no extra cost.

If you have any questions, please feel free to contact our customer service or our aftermarket department for personalized help and support.

Register the detected error as a case in our customer portal. As detailed as possible.

1

The case will be followed up by us and, if necessary, we will contact our suppliers who will send the replacement product directly to you.

2

You can easily follow the status of your reported case in our customer portal.

3

Once your case is closed, you will receive a confirmation email.

4

Get advice from our experts!

Finding the right products and services that fit your company’s needs can be challenging. Let us contact you and find the best solutions together!

It's easy to become a customer

Explore new opportunities as a reseller at KP Energy! Join our network and offer your customers sustainable energy solutions in cleantech. With our dedicated support and high-quality products, together we can help drive the energy transition and improve your company’s growth potential. Become a reseller today and take part in the energy of the future!

1. Submit your application

The process starts with submitting your application by filling in the “Become a customer” form on our website. We are a wholesaler and only sell to registered installers and resellers.

2. Credit check is carried out

We will check your details and contact you if we need to understand more about your needs. As the next step, we run a credit check on your company.

3. Access to E-commerce and tools

You will receive login details for our E-commerce where you can see our entire product range, prices, and availabilities as well as our Material Calculator.

4. Onboarding for an easy and fast start

Finally, you will receive an email with an instructional video for the Material Calculator and other important information to get started quickly.

It's easy to become a customer

Explore new opportunities as a reseller at KP Energy! Join our network and offer your customers sustainable energy solutions in cleantech. With our dedicated support and high-quality products, together we can help drive the energy transition and improve your company’s growth potential. Become a reseller today and take part in the energy of the future!

1. Submit your application

The process starts with submitting your application by filling in the “Become a customer” form on our website. We are a wholesaler and only sell to registered installers and retailers.

2. Credit check is carried out

We will check your details and contact you if we need to understand more about your needs. As the next step, we run a credit check on your company.

3. Access to E-commerce and tools

You will receive login details for our E-commerce where you can see our entire product range, prices, and availabilities as well as our Material Calculator.

4. Onboarding for an easy and fast start

Finally, you will receive an email with an instructional video for the Material Calculator and other important information to get started quickly.

Are you ready to change the world?

Together towards a more sustainable world – With our high-quality products & solutions, dedicated services, and secure deliveries, we help you both get started and flourish. Benefit from the latest cleantech innovations by becoming part of KP Energy today!

Valuable services

Digital tools

Secure deliveries

Broad product portfolio

Become a customer with us!

Explore new opportunities as a reseller of KP Energy! Join our network and offer your customers sustainable energy solutions in cleantech. Start the registration process by filling in your details, it’s quick and easy.

Are you ready to change the world?

Together towards a more sustainable world – With our high-quality products & solutions, dedicated services, and secure deliveries, we help you both get started and flourish. Benefit from the latest cleantech innovations by becoming part of KP Energy today!

Valuable services

Digital tools

Secure deliveries

Broad product portfolio

Become a customer with us!

Explore new opportunities as a reseller of KP Energy! Join our network and offer your customers sustainable energy solutions in cleantech. Start the registration process by filling in your details, it’s quick and easy.